Yes, to the Central Statistics Office (CSO). The Statistics Act 1993 provides that the CSO may obtain information from public bodies including the Central Bank. Such transfers of information are also permitted under data protection law. A Data Protection Impact Assessment (DPIA) was performed in advance of this transfer.
The CSO is Ireland's national statistical office and its purpose is to impartially collect, analyse and make available statistics about Ireland’s people, society and economy. More information is available at www.cso.ie.
Personal data held on the Central Credit Register includes your name, date of birth, address, gender, telephone number and personal public service number (PPSN). Your PPSN, Eircode and contact telephone number is not transferred to the CSO.
Credit data held on the Central Credit Register includes the loan type, such as mortgage, credit card, overdraft, personal loan, business loan, HP, PCP etc; the amount borrowed and the amount outstanding.
The Central Bank is the data controller for the Central Credit Register and the obligations of the General Data Protection Directive and Data Protection law apply.
The CSO is the data controller for the information when it is transferred and the obligations of the General Data Protection Directive and Data Protection law apply then to the CSO.
The CSO will use the information for statistical purposes and reporting only. No details that might be related to an identifiable person may be divulged to any other government department or body.
A Memorandum of Understanding is in place between the Central Bank and the CSO regarding the governance and use of the data and is available on our Uses of CCR Data Page in the Publications area.
No. Data contained on your credit report is not affected by this transfer. Lenders have been advised that some of the data they provide to the Central Credit Register in respect of loans is now being shared with the Central Statistics Office (CSO).
The Central Bank is the data controller for the Central Credit Register and the obligations of the GDPR and general and data protection law apply.
The CSO is the data controller for the information when it is transferred and the obligations of the General Data Protection Direct and Data Protection law apply then to the CSO.
Any decision in relation to your loan applications in the future is a matter for your lender to assess based on the information available to them at the time, including your credit report and other sources such as information on your income, assets etc.
Your lender is responsible for the accuracy of the data that they send to the Central Credit Register. While it is in their possession, they are a data controller under Data Protection law.
Once the data is received by the Central Credit Register the Central Bank of Ireland becomes the data controller.
If you believe some of your data is inaccurate, incomplete or not up date on your credit report, you have a right to request that the data be amended. Follow the instructions in our factsheet 'how to request an amendment to my information' available on our publications page or start your online application to amend your information.
If you have applied to amend your information, we will try to resolve the issue as soon as possible. If we need to contact your lender or seek further information from you, this will extend the time needed.
We will respond within 20 days, and may extend the period to 40 days before getting back to you with a decision. You must complete an application and provide information to support your request together with your identification documents before we can proceed. You can start your online application.
Yes. The Credit Reporting Act 2013 and the Regulations provide the legal basis for the collection and processing of personal information, including PPSNs. In addition, the Central Bank of Ireland consulted with the Office of the Data Protection Commissioner in advance of publishing the Regulations.
Each time you or a lender accesses your credit report, a footprint is created. A footprint is a record of the date, the lender name (or CIS enquiry if it's you), and the reason why that particular lender sought your credit report.
The footprint is shown at the end of the report for a period of five years after a lender last requested access.
A footprint looks like this:
|Credit Information Provider Name||Enquiry Date||Function||Purpose|
|ABC Bank||12/11/2020||New Credit Application||New Credit Application|
|DEF Bank||01/03/2020||Monitoring Enquiry||Restructure|
|GHI Finance||10/12/2019||Monitoring Enquiry||Breach of Terms|
|JKL Credit Union||15/05/2019||New Credit Application||New Credit Application|
Information submitted by your lender(s) each month is used to create a credit report which is stored on the Central Credit Register. This information will be released only when a lender or the borrower to whom the information relates requests access; if the borrower to whom the information relates, consents to the release of this information to another person;
as provided by the Credit Reporting Act 2013, the Data Protection Act 2018 or as required or permitted by law or any other applicable legislation.
The Central Bank may also transfer information to state agencies and law enforcement bodies when it is considered necessary and proportionate to do so.
The Central Credit Register supports the Central Bank’s obligations and functions, including consumer protection, supervising the financial sector and ensuring financial stability. The Central Bank may use any pseudonymised information held on the Central Credit Register in the performance of any of its functions.
For more information see our data protection statement.
We need you to prove your identity to proceed with your application. This ensures that your data protection rights are upheld.
The Credit Reporting Act 2013 and the Regulations provide the legal basis for the collection and processing of personal information, including PPSNs. The Central Bank of Ireland consulted with the Office of the Data Protection Commissioner in advance of publishing these Regulations as provided for in the Act. As with all personal information provided to the Central Credit Register when making a request this will be used to locate your credit report.
Information on borrowers such consumers, individuals, sole traders, companies and any other entities that are resident in the State at the time of making the credit application, or where the credit agreement is governed by Irish law, are included on the Central Credit Register.
This information includes personal information such as name, date of birth, address(es), PPSN, gender and contact details, and credit information such as the type of loan you have, the amount borrowed, the name of the lender and the payment performance.
In time, it will also include guarantors who provide guarantees or indemnities in respect of credit agreements.
- Asset finance houses
- Credit Unions
- Firms that have acquired loan books from Irish financial institutions
- Licensed moneylenders
- Local authorities
|From 30 June 2017||From 31 March 2018||From 30 June 2019|
|Credit cards||Business loans||Hire purchase|
|Mortgages||Local authority loans||PCPs|
|Overdrafts||Licensed moneylenders||Asset finance|
The Central Credit Register is established by the Central Bank of Ireland under a specific piece of legislation called the Credit Reporting Act 2013. The Central Credit Register began collecting information on all consumer loans for €500 or more that were active on 30 June 2017. This was followed by business loans, moneylender loans and local authority loans in March 2018. Asset finance loans, such as hire purchase or PCPs, were included in June 2019.
Information submitted by lenders is used to produce your Central Credit Register credit report. No information is, or has been, transferred to the Central Credit Register from any other credit bureau.
Other credit bureaux that may have produced credit reports or credit scores, such as the Irish Credit Bureau (ICB) are not within the remit of the Central Bank of Ireland. If you have any queries about credit reports produced by another credit bureau you should contact them directly.
No information on bankruptcy, or OTHER personal insolvency arrangements is contained on the Central Credit Register. If the bankruptcy or insolvency process resulted in a loan being written off, the lender will most likely report than loan as “written off”. Information on this loan will remain on your credit report in line with our retention periods. If the process did not result in loan(s) being written off by a lender, then it may be correct for the lender to continue to report the loan(s) as an active loan to the Central Credit Register.
So, while it may not be possible for the lender to pursue you for repayment of a loan following your discharge from bankruptcy or any other personal insolvency arrangement, lenders may still be obliged to submit information to the Central Credit Register for that loan.
You can read more about retention periods.
You may wish to take separate legal advice on this matter or refer to the Insolvency Service of Ireland for further information at www.isi.gov.ie.
If you wish to apply for your credit report or place an Explanatory Statement on your credit report in connection with the matter, you can start your application here.
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