Help

To complete the online form you need to provide appropriate documentation to enable the Central Credit Register to perform ID verification. This includes:

  • Forename and surname
  • Address
  • Date of birth
  • Gender
  • PPSN

Individuals

We will need proof of your identity to proceed with your request. Please read the full list of identification documents which we can accept.

On the “my Request” page, a description is available for each type of request that can be made. The options are as follows:

  1. Credit Report: This option is used to request your Credit Report from the Central Credit Register.
  2. Insert an Explanatory Statement: This option is used to provide a statement of not more than 200 words relating to any information held on the Central Credit Register which relates to you.
  3. Provide Notice of Suspected Impersonation: This option is used to provide notice of Suspected Impersonation on your Credit Report, if you reasonably believe that you may have been, are currently being or may be about to be impersonated by any person.
  4. Amendment: This option is used to request an amendment to credit information contained in your Credit Report.

For more information please read our fact sheets.

When the request has been completed correctly a "Confirmation" page opens that summarises the instructions to follow to complete the request. In addition, a window will open in your browser which contains a copy of the application form to be signed and sent to the Central Credit Register with your ID documents. If this page does not open, you can download the application form from the "Confirmation" page by clicking the "Download the PDF form" button. If you chose to receive responses via email you will also receive an e-mail confirmation of submission with the application form attached.

To download the request form you need to have Acrobat Reader installed on your PC. You can download the program from the following link: https://get.adobe.com/uk/reader/otherversions/

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